FAQs
Here are some frequently asked questions about our courses, if you have any other questions please contact us.
General FAQs
Why use Resources Leader?
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
How do I enroll in an e-learning course?
To enroll in an e-learning course, simply navigate to the course page and follow the registration process. You will need to create an account and provide payment information.
Do I need any special software or equipment to participate in e-learning?
Most e-learning courses can be accessed using a standard web browser on a computer, tablet, or smartphone. Some courses may require specific software or equipment, such as a webcam or microphone.
Can I learn at my own pace with e-learning?
One of the benefits of e-learning is that it allows students to learn at their own pace. You can pause, rewind, and review course materials as many times as needed. You will have 12 months to complete the course from the date you sign up.
Will I receive a certificate of completion for an e-learning course?
You will receive a certificate of completion upon finishing the course requirements as well as a microcredential that you can put on your LinkedIn profile.
What if I need help with the course materials or have technical issues?
Most e-learning platforms offer technical support and access to instructors or tutors who can assist with course content. Contact info@resourcesleader.com for any questions.
What are microcredentials?
Microcredentials are short, focused educational programs that offer specific skills and knowledge. They are often completed online and are designed to address skills gaps quickly. Microcredentials can be in the form of digital badges, certificates, or other recognition and can be used to demonstrate mastery of specific skills. They are becoming increasingly popular as a way to upskill quickly and stay current with industry demands.
Digital Credential FAQs
What are digital credentials?
Digital credentials are shareable assets validating your educational achievements, replacing traditional means of certification in paper or PDF format which are easy to be tampered with and easy to lose.
This new way of recognising skills allows you to collect, manage and share your credentials in a verifiable, efficient, secure way, straight from your phone or computer.
Resources Leader has partnered with Learning Vault to deliver your digital credentials
How do I access my digital credential?
Check your email! You should have received an email notification with instructions on how to access your digital credential. Look for an email from noreply@learningvault.com.au which will contain a link to the digital credential.
1. You can use and share your digital credentials straight from the email body, by clicking the LinkedIn, Apple Wallet or Google Wallet buttons.
2. Or you can access your personal, digital skills wallet – an online repository for you to collect, manage and share all digital credentials you will collect throughout your life.
How do I access my personal, digital skills wallet?
- Open the email you received from noreply@learningvault.com.au
If you can’t locate your email, please check your spam or junk folder before contacting us at
support@learningvault.com. To avoid the confirmation email being blocked or sent to
spam/junk folders, please add noreply@learningvault.com.au to your contacts or safe list.
- Scroll down to the button ‘Access Credential via Skills Wallet’ which provides you with a
free credential repository to store, curate and share your digital credentials. - The ‘Access Credential via Skills Wallet’ link will provide prompts to create an account.
When creating your account, you must use the email address that you received your
credential to have access to the issued credential. - Log in: Once you have created an account, log in to your digital skills wallet platform.
- Locate your credential on the platform and click on the ‘Flip Credential’ icon in the top
right corner of the credential image. - You can select to share directly from the flipped credential or you can click on ‘View
Credential’ which will lead you to the so-called assertion page. This page provides an
overview of your achievement including course overview, timeframe, marks,
endorsements, etc.
We recommend that you add an additional personal email address to maintain continuity of access to your personal skills wallet.
- This can be done by logging into the skills wallet platform and clicking on the ‘Settings’ cog, located in the top right-hand corner. Select ‘Contact Details’ and add the details of your additional email addresses after clicking on ‘+Add email address’
- After you have completed this section, it is important that you click on the tile ‘Save Settings’ This will ensure that all your changes have been saved and your account is up to date.
Can I learn at my own pace with e-learning?
One of the benefits of e-learning is that it allows students to learn at their own pace. You can pause, rewind, and review course materials as many times as needed. You will have 12 months to complete the course from the date you sign up.
Will I receive a certificate of completion for an e-learning course?
You will receive a certificate of completion upon finishing the course requirements as well as a microcredential that you can put on your LinkedIn profile.
What if I need help with the course materials or have technical issues?
Most e-learning platforms offer technical support and access to instructors or tutors who can assist with course content. Contact info@resourcesleader.com for any questions.
What are microcredentials?
Microcredentials are short, focused educational programs that offer specific skills and knowledge. They are often completed online and are designed to address skills gaps quickly. Microcredentials can be in the form of digital badges, certificates, or other recognition and can be used to demonstrate mastery of specific skills. They are becoming increasingly popular as a way to upskill quickly and stay current with industry demands.